Delta Electrics operates a large electrical and mechanical service division to provide installations, product support and other servicing options
to our clients.
To deliver this service we have a fully equipped workshop and a fleet of service vehicles, including 4WD’s which we use to service remote areas
and off-site clients.
The company prides itself on offering value for money and professional support across the full range of products it supplies.
Our service offerings cover the following areas:
- Electrical Contracting
- Design and Construct
- System Monitoring
- Asset Management
- Service and Repair
- Warranty Support
- 24/7 call-out and break-down service
- On-site field services
We are here to help, so if you would like to talk to us about your servicing requirements please call 1800 670 087 and ask for our Service
Manager, or email email@example.com
Ongoing Monitoring and Asset Management Services
As a total Power Solutions business, we offer on-line System Monitoring and Asset Management contracts for your peace of mind. Our annual service contracts include;
• Annual Electrical Audit of PV System
• Cleaning of panels up to 10KW
• Thermal imaging of associated switchboards
• Monthly Monitoring
• Documentation of works including thermal image report.
Remote Area service is one of our specialties
Delta holds a service contract with Vision Stream to provide preventative and reactive service to the Telstra communications network. Here you can see one of our techs attending an emergency service call to the Tiwi Islands, he was tasked with checking on the emergency backup power supply as Cyclone Marcus approached the region.
Solar Optimser and Inverter Service
Our in-house technicians work in conjunction with leading Optimiser and Inverter manufacturers like SolarEdge and Fronius to support products in the field.
From time to time some units can experience faults due to lightning strikes or surges etc, or maybe a configuration setting such as the internet IP address needs updating and that's when our team of techs are called in to support the end user client.
While we always support the product we sell, we can also provide service support for new clients and other brands in the market place if the manufacturer is contactable.
Preventative Maintenance on Diesel Generator
For many years Delta Electrics has been providing Preventative Maintenance servicing to more than 25 generators that we supplied and are located in remote area NT Police stations. The gensets range in size between 30kVA and 110kVA, while the locations vary from the Tropical North Coast of Arnhem Land to the Arid Desert Homelands surrounding Alice Springs. The units that are in cyclone prone areas were set-up with long range stand alone fully bunded fuel tanks to provide extended runs times in the event of a cyclone causing loss of town power.
Here you can see a Delta technician checking the battery volts on a standby generator.
Servicing the Territory - Far and Wide
Delta's service crew covers a lot of Territory, from the Top End right down to the Alice Springs region and beyond, here you can see one of our service vehicles in front of the iconic Ayers Rock!
Solar Farm Repairs and Service - Daly River NT
Due to a lightning strike Delta's service team were contracted by PowerWater Corp to replace 20 x SMA 25kW inverters, and 5 x Communic modules to their Daly River Solar Farm. The remote job was completed in good time and the site is back online producing power for the community.
Service Training for Remote Monitoring and Control of Generators
Delta service technicians undertaking training on internet monitoring and control of generators with our partner supplier PRAMAC Generators.
DARWIN PRISON BACKUP POWER SYSTEM
Delta is contracted to provide Electrical and Mechanical service for the Darwin Prison back up power supply system comprising of Hitec branded DRUPS system and Schneider HV Breakers, the service provided by Delta includes;
Electrical maintenance both LV and HV
Mechanical maintenance inclusive of lubrication of bearing, engine servicing, vibration and alignment monitoring
Data retrieval and reporting – physical checklists and downloading of event logs from system controllers
DARWIN PRISON BACKUP POWER SYSTEM
Monthly – 4 units – wipe down, check vibrations, check all gauges and sensor readouts
Quarterly – 2 units per day – inclusive of monthly with outer bearing grease on Induction coupling
Six monthly – 2 units per day – inclusive of monthly and quarterly with addition power down of each unit to oil internal bearings on Induction Coupling
Annual – 1 unit per day, inclusive of load testing up to 1.6MVA – inclusive of monthly, quarterly, six monthly with additional Engine service, Removal of covers off HV apparatus to inspect and clean down.
darwin prison backup power system
Training carried out in Taiwan and Netherlands – Multiple levels achieved over time as experience gained onsite.
24/7 Breakdown response – 15 minute phone contact, 2 hour to be onsite
Power Quality and Energy Analyser Service
Delta recently invested in a Power Quality and Energy Analyzer, the Fluke 435 Series II Power Quality and Energy Analyzer is the world's only Power Quality analyzer that can monetize the cost of energy waste due to poor power quality. The wide range of measurement functions and measurement methods in the analyser make it the ideal tool for both power quality troubleshooting and discovering energy savings Whether we're checking the performance of motors and generators, trying to discover the source of an intermittent power problem or performing an energy study the Fluke 435-II will give us the data we need to quickly get to the heart of the problem.
Please contact our Services team to discuss any Power Quality and Energy Audit requirements you may have.
Repairs and Maintenance
Delta trained technicians retrofitting a new alternator into a diesel generator, Delta provides workshop repairs and maintenance on all products sold.
Low Voltage Switchboards and Control Systems
Delta Electrics were engaged by Service Stream to supply and install the new consumer mains, main switchboard [photo], meter panel, all associated trenching, and directional boring at the new Telstra Tower Johnston NT.
Mobilising for remote area works
Delta has a large fleet of 4WD vehicles which enables us to cover the Territory required when servicing remote area clients. In addition we use local hire companies for specific vehicle and equipment needs, such as on this occasion when we needed a pan tech truck to carry goods to site at Daly River NT.
Remote area solar system servicing
Delta Electrics travels far and wide across remote areas of the Northern Territory servicing solar power systems, including battery maintenance / battery life cycle replacement, generator repairs and servicing, solar panel inspections and life cycle replacement programs. Our clients include Telstra sites, Aboriginal Communities and Pastoral (Cattle) Stations.